Company - Microsoft India (R and D) Pvt Ltd
Job Description - The SQL Support team will be responsible for delivering SQL Server support for all Microsoft customers. Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.
Designation - Support Engineer SQL DBA
Experience - 4 to 9 years
Location - Bangalore
Role - DBA
Responsibilities - Communicate with corporate customers via telephone, email, and other electronic communications regarding problems.
Analyze problems and develop solutions to meet customer needs; may involve writing custom code.
Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
Write technical articles and sample programs for Microsoft's knowledge base.
Qualifications, Abilities and Experience should Include:
Strong Relational Database Management System (RDBMS) knowledge and experience.
Hands on experience on SQL DBA activities.(At least 4+ yrs)
Experience on clustering will be an advantage.
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